Privacy and contact
This page is for people who joined, or are thinking of joining, the Hailar guest list. It says who texts you, how to stop the texts, and what Hailar keeps about you.
Hailar (Hailar Toronto, Richmond Hill)
10178 Yonge St, Richmond Hill, ON L4C 1T6, Canada
Phone 438-506-1020 · Email hailar.restaurant@gmail.com
The guest list is run for Hailar by its marketing agency, Boostan Group (info@boostangroup.com).
What you get
Texts in English from +1 (365) 517-3737: your welcome code, offers, news and events (about 2 to 4 a month), and a short request for feedback after a visit. That number only sends texts. To talk to the restaurant, call 438-506-1020.
How to stop
Reply STOP to any text. It takes effect right away and you get one confirmation. Reply START to join again, or HELP for help. You can also call or email Hailar and ask to be taken off.
What Hailar keeps
- Your first name and mobile number, and your birthday month if you chose to give it.
- When and where you joined (for example, the QR code on a table), and the language of the page.
- A record of your consent: the date, the wording you agreed to, and a scrambled form of your network address that cannot be turned back into the address.
- The texts sent to you and whether they were delivered, and any reply you send to the number.
- Visits and offers that staff record at the counter when you show your code.
Hailar uses this to send the texts you asked for, to apply your offers, and to see how the guest list is doing. Your details are never sold, and never passed to anyone for their own marketing.
Who handles the data
Boostan Group runs the list for Hailar. The list is stored in Canada. The texts are delivered through service providers in the United States (Twilio, and Make for automation), so your number and the text pass through systems there and are subject to the law in that country.
How long
Hailar keeps your details while you are on the list. If you unsubscribe, Hailar keeps your number and your consent record so that it does not text you again and can show it had your permission. Ask for everything to be erased and it will be, within 30 days.
Your choices
You can ask to see what Hailar holds about you, to correct it, or to have it erased. Email hailar.restaurant@gmail.com or call 438-506-1020. You will get an answer within 30 days. If you are not satisfied, you can contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.
Join the guest listLast updated November 10, 2026.